Live Chat Support in Cloud Website Hosting
Along with the telephone and ticket support, we offer live chat support too. You'll be able to get in touch with us every day, including holidays and weekends, and we can give you more details about the cloud website hosting that we offer if you are not a customer yet, or about common and billing questions if you already have an account. Although for solely technical matters you'll need to open a trouble ticket to our technical assistance team, because such matters need extra time to be taken care of, you can still contact us on the live chat for some technical information. For example, we are able to help you set up an e-mail address in your email client or troubleshoot a variety of issues, saving you considerable time. Even when our telephone lines are already off for the day, you'll be able to speak to a live person.
Live Chat Support in Semi-dedicated Servers
We supply live chat support as a part of our services, therefore any time you have any kind of questions regarding our Linux semi-dedicated service, you are able to speak with our customer support team at any moment regardless if you have already acquired an account or not. Generally, the chat service is intended for pre-sales, billing and general questions and issues, yet we will assist you with quite a lot of tech questions as well. We can help you choose the optimal plan for your websites if you don't have an account yet, we can reply any kind of billing questions or issues you may have or we can assist you with setting up your new email address on your PC or smartphone - all the abovementioned will be done quickly as our live chat service is available all day long, every day. Every time you want help, you're able to chat with an agent and save considerable time.