Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Response Guarantee

  • Our technical help team is present 24x7x365 to respond to all your service tickets. Every ticket you submit to us will be taken care of within up to 60 mins. If your case calls for assistance from an admin, we’ll address the ticket to the person on duty and will notify you that the case is being resolved.

  • Top quality support service

  • Qualified Tech Assistance Service

  • Our customer help Department will be online for you 24x7x365 to to reply to all support demand tickets that you submit. We offer customer help and support for the programs that are installed in advance on your server. These include our custom made Site Control Panel, the preferred Operating System and also the server management panel (depending on the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • In the Site Control Panel that comes gratis with the virtual server, you can discover an educational Help section, which includes everything you need to have knowledge of when administering your web–sites and programs. We have added a range of how–to content articles and video training that illustrate the standard web site administration responsibilities in an easy to comprehend form.