Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center section incorporated into our Site Control Panel. It offers an in–depth knowledgebase with regularly asked questions and detailed educational articles prepared by our skilled technical support staff.

  • Top quality support service

  • How–To Video Clips

  • For those of you who would rather find out how to solve a typically encountered issue by watching a video lesson, we’ve added a collection of video tutorials to our Site Control Panel. All the video clips are very short and easy to understand. They offer you step–by–step demonstrations of different website administration tasks.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 customer service and a one–hour ticket response guarantee. Our expert tech support engineers will be at your disposal around the clock to answer your inquiries and to sort out any issue that you could possibly stumble upon. Just send a customer support ticket from the Help Center section and we’ll respond back to you within a minute.